FREQUENTLY ASKED QUESTIONS

ABOUT THE ELECTRONIC DATA INTERCHANGE

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Q: How do I get started on EDI?

A: Click Here for EDI Set-Up Information.

Q: What are the advantages of EDI?

A: Click Here for the advantages of EDI.

Q: How do I get set-up on EFT with MARS Inc.?

A: Contact your Financial Credit Manager for further information.  Please email the EC Support Team or call them at 908.813.4701 if you need assistance in c ontacting your Financial Credit Manager.

Q: Do I have to do EDI to do EFT?

A: No. Invoice delivery for EFT is offered via EDI or fax.

Q: Am I required to sign a contract?

A: MARS does not require you to sign a trading partner agreement however if you or the company you are representing does please contact your MARS Sales Representative for more information.

Q: How does EDI tie-in with MEP (MARS Efficiency Program)?

A: MEP requires that our customers utilize EDI transaction sets for orders and invoices and share product activity/inventory information via EDI 852 (daily for VMI or weekly for CRP) including promotional demand forecast (POQ).  For more requirements, please contact your MARS Customer Logistics Manager.  Please email the EC Support Team or call them at 908.813.4701 if you need assistance in contacting your Customer Logistics Manager.

Q: I've just been told that we need to start doing the 810/880, 850/875, and the 852 in order to qualify for the MARS MEP Program.  Who should I contact?

A: For the 810/880 and 850/875, contact one of the following M&M/Mars EC Support Representatives:

Marc Elliott                     908.813.4687              marc.elliott@effem.com      

For the 852, contact the following IBM Representative:

Curtis Reising                 513.826.1830              creising@us.ibm.com

 

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